{"id":2427,"date":"2017-06-29T12:19:15","date_gmt":"2017-06-29T12:19:15","guid":{"rendered":"https:\/\/intelligentbee.com\/blog\/?p=2427"},"modified":"2024-11-28T14:11:13","modified_gmt":"2024-11-28T14:11:13","slug":"negative-feedback-constructive","status":"publish","type":"post","link":"https:\/\/intelligentbee.com\/blog\/negative-feedback-constructive\/","title":{"rendered":"Key to negative feedback: be constructive"},"content":{"rendered":"<p>Feedback is one of the words I use and hear a lot. It looks like everybody knows what it means, how important it is. Then, why is it so hard sometimes to give it and accept it? I don&#8217;t know if you like by the book definitions, but I&#8217;ll give you one:<\/p>\n<blockquote><p>\u00a0In an organizational context, feedback is the information sent to an entity (individual or a group) about its prior behavior so that the entity may adjust its current and future behavior to achieve the desired result.<\/p>\n<p>(a definition from www.businessdictionary.com)<\/p><\/blockquote>\n<h2>Key to negative feedback: be constructive<\/h2>\n<p>There are two types of feedback, positive and negative, both valuable and effective. \u00a0We have a constant need of knowing where we stand, how do we do our job and how can we maximize our potential.<\/p>\n<p>While it is more convenient to give and receive positive feedback, we might avoid giving the negative one. But this is one of the most important tools to develop employees.<\/p>\n<p>No matter if we talk about positive or negative feedback, it has to be constructive so that it brings an improvement to the receiver&#8217;s behavior. Feedback should be:<\/p>\n<ul>\n<li>specific<\/li>\n<li>realistic<\/li>\n<li>well intended<\/li>\n<li>timely<\/li>\n<li>shouldn&#8217;t be judgmental<\/li>\n<\/ul>\n<p>When it is expressed as I mentioned above, it will motivate and should lead to performance improvement.<\/p>\n<p>If what&#8217;s communicated sounds as criticism, it&#8217;s too general and doesn&#8217;t refer to a specific situation or example, it will demotivate us. It is much easier or at hand to &#8216;attack&#8217; with words than it is to deliver the message in a diplomatic, non-aggressive manner.<\/p>\n<blockquote><p>What&#8217;s the context where a employee can give or receive feedback? We encourage our colleagues to have One on One Meetings with their managers.<\/p><\/blockquote>\n<p>1:1s are a chance to give and receive regular feedback, to develop a stronger connection between the two and a way to have in control the problems which may occur in a working environment. We see them as meetings that should be scheduled by the employee, but a manager can do it do. It should happen once a month (still working on improving their frequency in our company). All kind of subjects can be on the agenda: performance, career development, other professional or personal issues.<\/p>\n<p>Of course feedback doesn&#8217;t happen only in a formal meeting, it is a daily thing even though we might not be aware of it.<\/p>\n<p>I&#8217;ll leave now you with an intriguing affirmation I read.\u00a0<span style=\"font-size: 1rem;\">Feedback&#8217;s role is to make employees do the job better, it is not to make them feel better. Do you agree with this statement?<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Feedback is one of the words I use and hear a lot. It looks like everybody knows what it means, [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":2549,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73],"tags":[138],"yst_prominent_words":[319,389,447,464,1253,1355,1383,1704,1834,2130,2165,2240,2386],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts\/2427"}],"collection":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/comments?post=2427"}],"version-history":[{"count":2,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts\/2427\/revisions"}],"predecessor-version":[{"id":133340,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts\/2427\/revisions\/133340"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/media\/2549"}],"wp:attachment":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/media?parent=2427"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/categories?post=2427"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/tags?post=2427"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/yst_prominent_words?post=2427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}