{"id":77084,"date":"2021-07-08T15:40:09","date_gmt":"2021-07-08T15:40:09","guid":{"rendered":"https:\/\/intelligentbee.com\/blog\/?p=77084"},"modified":"2024-02-01T13:59:03","modified_gmt":"2024-02-01T13:59:03","slug":"customer-support-technique-14","status":"publish","type":"post","link":"https:\/\/intelligentbee.com\/blog\/customer-support-technique-14\/","title":{"rendered":"Customer Support Technique #14"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><b>Bonus Buyoff<\/b><\/p>\n<p>This technique is nothing more than offering compensation to appease a customer, which often takes the form of giving them something.<\/p>\n<p>If an organization makes a mistake, they are sometimes required to apologize. Sometimes, these apologies are mandatory even when the organization didn&#8217;t make a mistake.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Bonus Buyoff This technique is nothing more than offering compensation to appease a customer, which often takes the form [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2121],"tags":[],"yst_prominent_words":[1090],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts\/77084"}],"collection":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/comments?post=77084"}],"version-history":[{"count":1,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts\/77084\/revisions"}],"predecessor-version":[{"id":77085,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts\/77084\/revisions\/77085"}],"wp:attachment":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/media?parent=77084"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/categories?post=77084"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/tags?post=77084"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/yst_prominent_words?post=77084"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}