{"id":77104,"date":"2021-07-19T15:53:19","date_gmt":"2021-07-19T15:53:19","guid":{"rendered":"https:\/\/intelligentbee.com\/blog\/?p=77104"},"modified":"2026-02-02T07:45:48","modified_gmt":"2026-02-02T07:45:48","slug":"customer-support-technique-25","status":"publish","type":"post","link":"https:\/\/intelligentbee.com\/blog\/customer-support-technique-25\/","title":{"rendered":"Customer Support Technique #25"},"content":{"rendered":"<p>&nbsp;<\/p>\n<h2><b>Expert Recommendations<\/b><\/h2>\n<p>One of the responsibilities of a customer service rep is to provide expert advice or make recommendations about products.<\/p>\n<p>Before offering advice or a recommendation, always check with the customer first.<\/p>\n<p>Here&#8217;s a key point. When you give advice or make product recommends, always provide pros and cons and an unbiased recommendation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Expert Recommendations One of the responsibilities of a customer service rep is to provide expert advice or make recommendations [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2121],"tags":[],"yst_prominent_words":[322,329],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts\/77104"}],"collection":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/comments?post=77104"}],"version-history":[{"count":3,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts\/77104\/revisions"}],"predecessor-version":[{"id":133662,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts\/77104\/revisions\/133662"}],"wp:attachment":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/media?parent=77104"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/categories?post=77104"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/tags?post=77104"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/yst_prominent_words?post=77104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}