{"id":77113,"date":"2021-07-23T16:01:34","date_gmt":"2021-07-23T16:01:34","guid":{"rendered":"https:\/\/intelligentbee.com\/blog\/?p=77113"},"modified":"2026-02-02T07:40:20","modified_gmt":"2026-02-02T07:40:20","slug":"customer-support-technique-29","status":"publish","type":"post","link":"https:\/\/intelligentbee.com\/blog\/customer-support-technique-29\/","title":{"rendered":"\u00a0Customer Support Technique #29"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><b>Finishing Off\/Following Up<\/b><\/p>\n<p>Follow-up or finishing off is the process of resolving any issues with customers after a problem has been solved.<\/p>\n<p>When contacting a customer to follow up, it\u2019s important to introduce yourself by name and mention the topic at hand. You should explain why you are making contact and then ask if this is a good time.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Finishing Off\/Following Up Follow-up or finishing off is the process of resolving any issues with customers after a problem [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2121],"tags":[],"yst_prominent_words":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts\/77113"}],"collection":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/comments?post=77113"}],"version-history":[{"count":1,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts\/77113\/revisions"}],"predecessor-version":[{"id":77114,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/posts\/77113\/revisions\/77114"}],"wp:attachment":[{"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/media?parent=77113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/categories?post=77113"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/tags?post=77113"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/intelligentbee.com\/blog\/wp-json\/wp\/v2\/yst_prominent_words?post=77113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}