IntelligentBee ensures 24/7 expertise, scaling with your business needs.
Enjoy a dedicated team of IT professionals. They're fully focused on your business needs, providing personalized, effective service. This ensures your tech support is always in line with your unique challenges and goals.
Our outsourced IT support includes constant system and network checks. We find and fix problems before they affect your work. This proactive approach keeps your operations smooth and secure.
Get immediate help with our dedicated help desk. This service boosts employee satisfaction and productivity. Our team is ready full time to solve your IT issues, helping your business run smoothly.
We develop and implement disaster recovery plans. Our goal is to maintain your business continuity, no matter what happens. With our managed IT services, you're prepared for data loss or breaches.
Our service ensures your systems are always up to date and running well. Regular maintenance prevents security risks and boosts efficiency, contributing positively to your bottom line.
We offer IT solutions tailored to your business. This special approach makes sure you get the best performance. It matches your needs and goals, saving money for small to mid-sized businesses.
At IntelligentBee, we offer premier IT Support Outsourcing Services to many industries worldwide.
Our aim is to help businesses grow cheaply while providing excellent service. We have 14 years of experience. This means substantial savings for our clients.
Our values are: Hungry, Happy, Honest, Humble. We pick our team based on these values. We want to be your long-term partner, staying reliable even after the project ends.
Save your budget with IntelligentBee. Reduce operational costs by avoiding full-time IT staff. This means less spending on salaries, training, and benefits. Perfect for small enterprises aiming to enhance their net profit.
Receive assistance whenever you need with our round-the-clock availability. Regardless of your time zone or the necessity for continuous service, we are available. This ensures your business keeps running smoothly, always.
Leverage our outsourced IT support for top skills and knowledge. We bring you the latest tech and practices without the need for your own training. All about high-level expertise made easy.
Grow or scale down easily with our flexible services. We adjust to your business needs, ensuring you have just the right resources at the right time. Perfect for adapting to market changes.
Feel secure with our comprehensive risk management. We handle cyber-security threats and compliance, reducing your internal workload. Our outsourced IT support near me means less worry for you.
Concentrate on what you do best while we handle IT. This shift allows you to improve productivity and performance, aligning closely with your core competencies. Allow us to handle the technology.
Addressing Your IT Challenges, Delivering Peace of Mind
IntelligentBee reduces IT costs with your business. We reduce the need for in-house IT, helping small businesses save money. With us, you can focus more on your business goals without breaking the bank.
We solve your tech problems fast. IntelligentBee gives you access to expert tech support. This means less downtime and more reliability for your business operations. Stay ahead of technical issues with our help.
Expand your IT resources with IntelligentBee. We provide more technology and support without the extra staff. Our outsourcing service lets you grow without the headaches of hiring and training.
IntelligentBee keeps your data secure. We specialize in cyber-security and compliance, ensuring your business meets industry standards. Protect your operations from threats with our expert support.
In 1-2 days, we align goals and set KPIs with your team to ensure a custom fit.
Within 1-3 weeks, our HR finds the best people for your needs, including a final client interview option.
Set up completed in 1-2 days, ensuring your team has all necessary tools for success.
In just 1-2 days, we provide comprehensive training, tailored to your project's needs.
Go live confidently approximately 30 days after starting, with full support from IntelligentBee.
After going live you receive regular and structured reports of activity for the whole duration of the service.
No matter your size or needs, we've got a back office solution ready for you.
* 1 Interaction = One email, call or one full conversation in a live chat.
Outsourcing IT support reduces costs and streamlines operations. It provides access to expert help anytime, improves security, and allows your team to focus on core business tasks. This flexibility and expertise help businesses grow efficiently.
Read more about Why Outsource IT Support: Choosing the Right Partner
Yes, our advanced technology and trained team efficiently manage large volumes of inquiries, ensuring prompt and effective responses.
Our average response time is within an hour. However, we can customize our services based on your specific needs and expectations.
Indeed, we provide comprehensive support across email, phone, chat, and social media to meet your customers wherever they are.
Customer data protection is paramount. We adhere to strict data protection laws and implement rigorous security protocols to safeguard customer information.
The cost to outsource IT support varies based on services, company size, and needs. Typically, it is more cost-effective than in-house solutions. Contact us for a tailored quote that matches your specific requirements.
Read more about How Much Does It Cost to Outsource IT Support: A Guide
Through continuous training and quality assessments, we guarantee our team delivers superior customer service. We regularly review performance to maintain high standards.
We measure customer satisfaction through various metrics such as CSAT (Customer Satisfaction Score) or NPS (Net Promoter Score). We also collect customer feedback to improve our services.
Yes, our 24/7 support ensures customers receive timely assistance, regardless of the time zone or hour.
Our team supports multiple languages including English, Spanish, French, Italian and German. If you need support in a language that is not in our current list, we can discuss options to accommodate your needs.
Certainly, we can provide several case studies and references from similar companies we've worked with. We believe in transparency and are proud of the work we've done with our clients.