Back Office Support

Outsource Data Entry, Digitization, And Image Editing Tasks To A Dedicated Eastern European team. Up and running within hours, management and training included.

A Proven Track Record

Delivering world-class service since 2007.

Transparent Pricing

Shared Team

Suitable for low volume needs

  • Professional technical support for your business needs
  • Down to $1.49 / ticket
  • Up to 24/7 coverage
Starting at

$500 /mo

(200 tickets)

Dedicated Team

For when you're ready to scale up

  • Fully managed, self-sustained and scalable team
  • Operate according to your KPIs
  • Act as an extension of your own team(s)
Starting at
$1,890/mo

$1,590 /mo

Back Office Support

Data Entry
  • Data Entry From Scanned Documents
  • Data Entry From Online Data Sources
  • Manage CRM system and keep records up to date
  • Data Entry Into Online Systems
  • Data Entry From PDF Files
  • Data Entry From Handwritten Documents
  • Data Capture From Emails
  • Data Entry From Various Forms
Data Processing
  • Process Data From Paper Surveys
  • Process Data From Paper Forms
  • Process Data From Leads
  • Process Data From Emails
  • Process Data From eCommerce Platforms
  • Process Data From Payments
  • Process Data From Orders
  • Process Data From Invoices
Data Conversion
  • Convert Data From 2 Online Systems
  • Convert Data To Excel
  • Convert Data To XML
  • Convert Data From Online Catalogs
  • Convert Data From Software Packages
  • Convert Data To EDI
  • Convert Data To Database Format Of Choice
  • Convert Data To Cloud-Based System
Data Mining
  • Get data-driven insights about your customers, team, and product
  • Access high-quality, accurate reporting, metrics, and analytics
Image Editing
  • Professional-grade digital photo editing
  • Choose your level of expertise
  • Gain cost-efficient, reliable photo editing

The IntelligentBee Difference

Flexible pricing models

Growing your business has never been easier thanks to a team of tailor-made professionals who can adapt to your business model.

Our dedicated customer support team can help you respond to anything from responding to simple live chat queries to comprehensive e-mail technical support and troubleshooting. Whatever your services may be, we will work as your extension to enable you to focus on your own business goals.

Full Transparency

Our mission is to be a scaling partner for our clients, and that’s why we value the feedback of your clients as much as we value the services that we offer. We provide valuable business assets that help you decide where you want to go.

Our custom KPI dashboards, customer tracking feedback and standards benchmarks allow you to feel safe in outsourcing your support services.

Reliable Services

We bring well-trained, savvy specialists on board that add value and deliver performance so you won’t have to worry about having to continually explain the details of your product.

We’re a third party support provider that prides ourselves in keeping our product knowledge as good as the people building and maintaining it. Knowledgeable, well-trained, self-sufficient, it already sounds perfect, isn’t it?

Solutions Architecture

We know the value of great customer support interactions. Send us your documentation and together with our up-to-date knowledge of technical direction and experience in solving common service issues, we can build the right solutions for your customers’ most common problems.

We don’t stop with just that, feel free to collaborate with us on anticipating what new features and products will need to be supported moving forward.

Get exactly whay you need

We can work alongside your CS team or BPO
Pay for the customer
support you need

Ask for less time, more time, or overtime… without the guilt.

24/7
Coverage

Your customers keep odd hours in many time zones. So do we.

No
Hidden Costs

Pay for resolutions and results, not fees and overhead.

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What our clients have to say

“We were looking to expand our support coverage globally and choose Intelligent Bee to partner with to accomplish this. They have been exceptional in providing the right people and services at the right time and we hope to continue this partnership long-term!”

Cassie Brown

Director of Global Technical Support, Cloud Elements

“We partner with IntelligentBee to both accelerate development efforts and provide global technical support services to our customers. The development solutions they provide are durable, scalable, and deliver results. The technical support they provide allows us to quickly solve or escalate customer problems and drive customer loyalty. They operate as a seamless extension of our domestic team and always produce results.”

Ken Apple

VP of Support and Business Operations, Sendgrid

Interested in working with us?