Your clients need fast, personalized and helpful emails that make your customer support best-in-class for your services. Focus on making your core product better, and we’ll take care of keeping your customers happy.
Responsive and accessible customer service can define how people perceive you and your skill in taking care of their needs. With our chat support services, you can be available every day, all the time.
Ask for less time, more time or overtime... without the guilt.
Your customers keep odd hours in many timezones. So do we.
Pay for the resolutions and results, not fees and overhead.
Growing your business has never been easier thanks to a team of tailor-made professionals who can adapt to your business model. Our dedicated customer support team can help you respond to anything from responding to simple live chat queries to comprehensive e-mail technical support and troubleshooting.
Whatever your services may be, we will work as your extension to enable you to focus on your own business goals.
Our mission is to be a scaling partner for our clients, and that’s why we value the feedback of your clients as much as we value the services that we offer. We provide valuable business assets that help you decide where you want to go.
Our custom KPI dashboards, customer tracking feedback and standards benchmarks allow you to feel safe in outsourcing your support services.
We bring well-trained, savvy specialists on board that add value and deliver performance so you won’t have to worry about having to continually explain the details of your product. We’re a third party support provider that prides ourselves in keeping our product knowledge as good as the people building and maintaining it.
Knowledgeable, well-trained, self-sufficient, it already sounds perfect, isn’t it?
We know the value of great customer support interactions. Send us your documentation and together with our up-to-date knowledge of technical direction and experience in solving common service issues, we can build the right solutions for your customers’ most common problem
We don’t stop with just that, feel free to collaborate with us on anticipating what new features and products will need to be supported moving forward.
“Automating income verification requires establishing trust with the applicant immediately. If they have questions, our success and our brand are entirely dependent on answering their questions clearly, accurately, and immediately. The team at IntelligentBee feels like our team. They staff our front line support, respond as if their personal success depended on it, and do so with the thoroughness and excellence that keeps our customers happy, our success metrics off the charts, and our business expanding.”
Founder, CTO of Payscore
“We were looking to expand our support coverage globally and choose IntelligentBee to partner with to accomplish this. They have been exceptional in providing the right people and services at the right time and we hope to continue this partnership long-term!”
Director of Global Technical Support, Cloud Elements
“We partner with IntelligentBee to both accelerate development efforts and provide global technical support services to our customers. The development solutions they provide are durable, scalable, and deliver results. The technical support they provide allows us to quickly solve or escalate customer problems and drive customer loyalty. They operate as a seamless extension of our domestic team and always produce results.”
VP of Support and Business Operations, Sendgrid
Interested in working together on your awesome project? Just drop us a line and will get back to you within 24 hours.
