Outstanding Outsourced Customer Support That You Can Trust

Email Support Services

Your clients need fast, personalized and helpful emails that make your customer support best-in-class for your services. Focus on making your core product better, and we’ll take care of keeping your customers happy.

Chat Support Services

Responsive and accessible customer service can define how people perceive you and your skill in taking care of their needs. With our chat support services, you can be available every day, all the time.

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Get Exactly What You Need

Pay For The Customer Support You Need

Ask for less time, more time or overtime... without the guilt.

24/7 Coverage

Your customers keep odd hours in many timezones. So do we.

No Hidden Costs

Pay for the resolutions and results, not fees and overhead.

IntelligentBee Difference

Flexible pricing models

Growing your business has never been easier thanks to a team of tailor-made professionals who can adapt to your business model. Our dedicated customer support team can help you respond to anything from responding to simple live chat queries to comprehensive e-mail technical support and troubleshooting.

Whatever your services may be, we will work as your extension to enable you to focus on your own business goals.

Full Transparency Services

Our mission is to be a scaling partner for our clients, and that’s why we value the feedback of your clients as much as we value the services that we offer. We provide valuable business assets that help you decide where you want to go.

Our custom KPI dashboards, customer tracking feedback and standards benchmarks allow you to feel safe in outsourcing your support services.

Reliable Support Services

We bring well-trained, savvy specialists on board that add value and deliver performance so you won’t have to worry about having to continually explain the details of your product. We’re a third party support provider that prides ourselves in keeping our product knowledge as good as the people building and maintaining it.

Knowledgeable, well-trained, self-sufficient, it already sounds perfect, isn’t it?

Solutions Architecture

We know the value of great customer support interactions. Send us your documentation and together with our up-to-date knowledge of technical direction and experience in solving common service issues, we can build the right solutions for your customers’ most common problem

We don’t stop with just that, feel free to collaborate with us on anticipating what new features and products will need to be supported moving forward.

Working together to get the best results

“We were looking to expand our support coverage globally and choose Intelligent Bee to partner with to accomplish this. They have been exceptional in providing the right people and services at the right time and we hope to continue this partnership long-term!”

Cassie Brown

Director of Global Technical Support, Cloud Elements

“We partner with IntelligentBee to both accelerate development efforts and provide global technical support services to our customers. The development solutions they provide are durable, scalable, and deliver results. The technical support they provide allows us to quickly solve or escalate customer problems and drive customer loyalty. They operate as a seamless extension of our domestic team and always produce results.”

Ken Apple

VP of Support and Business Operations, Sendgrid

Let’s work together!

Interested in working together on your awesome project? Just drop us a line and will get back to you within 24 hours.

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