Effortless Data Management, Enhanced Business Efficiency

Eliminate the pain of inefficient data processes. Streamline data entry, bolster accuracy, ensure security, and comply with regulations effortlessly.

IntelligentBee transforms your data operations. Our innovative data entry and cleaning services automate tasks, boost productivity, and scale with your growth.

  • certified
  • certified
  • certified
  • certified
170+
Agents
24/7
Coverage
180k
Interactions / month
<2 min
SLA

Data Mastery Unleashed

zero risk
Tailored for You

No more compromises with rigid services. IntelligentBee crafts data solutions around your business, supercharging your efficiency and effectiveness.

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Unbreakable Data Security

Your data's safety is our priority. Rest easy with our stringent security measures guarding your data fortress from breaches.

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Mastering Volume Handling

Feel overwhelmed by high data volumes? We thrive on them. IntelligentBee's scalable solutions handle bulk data with seamless ease.

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Embrace Multi-Format Freedom

Tackling diverse data formats? Leave it to us. PDF, images, Excel - you name it, we handle it, liberating your focus for core tasks.

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Quality Assured

Consistently high-quality, accurate data is our promise. With our robust quality control process, you get excellence, no exceptions.

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Transparent Reporting

You deserve total clarity. We offer regular, detailed reports on our activity, so you're always informed and confident.

IntelligentBee: Values Beyond Service

Welcome to IntelligentBee! We're a team of quality-obsessed developers, data analysts and customer support gurus, passionately delivering world-class Data Entry and Cleaning Services.

Founded 13+ years ago, our vision is to fuel your business growth, letting you focus on expansion while we manage the technical bits. We pride ourselves on our '4H' values: Hungry, Happy, Honest, Humble - they're at the heart of everything we do.

Let's forge a lasting partnership, where we remain committed, offering quality and reliability, long after the project's completion. Join the IntelligentBee hive today!

Boosting Your Business Success

Unleash Efficiency

Ditch those time-consuming data tasks. With IntelligentBee, you free up your team to focus on what they do best - driving your core business.

Smart Cost Savings

Save your wallet with us. We handle data entry and cleaning for less than the cost of an in-house team. More value, less expenditure.

Scale With Ease

Grow without worries. As your data needs expand, our services scale with you, keeping pace with your thriving business.

Accuracy Assured

Say goodbye to data errors. We deliver precision data that bolsters business decisions and customer relationships. Accuracy is our promise.

Compliance Confidence

Regulations got you worried? Rest easy. We handle and store data in compliance with all relevant rules, minimizing your risk.

Insightful Growth

Leverage your data. Our services deliver clean, accurate data, unlocking invaluable insights for strategic growth and spotting new opportunities.

Get Started With Data Accuracy!

Reach Out Now

Your 5-Step Roadmap to Data Success

01
Kickoff Meeting

In just 1-2 days, we align on profiles, schedules, KPIs, and SLAs, setting clear targets and expectations.

02
Team Assembly

Over 1-2 weeks, our expert HR department meticulously recruits your optimal team, tailored to your specific needs.

03
Tech Setup

In another day or two, we gear up, installing and preparing all necessary tools and accesses.

04
Comprehensive Training

Over 1-2 days, our dedicated trainers equip the team with the skills to excel, covering all bases of the project.

05
Launch Time

Approximately 3 weeks in, we go live, propelling your data services into full throttle.

After going live you receive regular and structured reports of activity for the whole duration of the service.

Payscore

“Automating income verification requires establishing trust with the applicant immediately. If they have questions, our success and our brand are entirely dependent on answering their questions clearly, accurately, and immediately. The team at IntelligentBee feels like our team. They staff our front line support, respond as if their personal success depended on it, and do so with the thoroughness and excellence that keeps our customers happy, our success metrics off the charts, and our business expanding.”

Stephen Arifin

Founder, CTO of Payscore

http://www.payscore.com

“They are great. The management team is on top of issues and very communitive. When we need more bodies, they are ready with fresh supply and very efficient.”

Ryan Cable

Manager of Client Success at Bravo Store Systems

“As we were looking to expand our support operating window, we had spoken with a few different vendors in locations varying from the North America to Europe. IntelligentBee approached us at the right time where they wanted to understand our business line and operating model to cater to. From the outset, they paid attention, and were able to meet our demands swiftly. Having worked together so far for half a year, they continue to provide the necessary attention, are good at following up, and monitoring the team's progress.”

Michael Tsangaris

Customer Success Manager at Suade

API Platform

“IntelligentBee was instrumental in us becoming a 24/7 support shop. Before, we performed as an on-call service that had some engineers work overnight. Now, that’s no longer needed, which is a success story in my book. Their engineers molded into our culture. IntelligentBee’s passionate for their customers, focusing on their experience and maintaining customer satisfaction. They’ve done an excellent job exuding what’s essential for our organization to our customers.”

Cassie Brown

Head of Technical Support, API Platform

“IntelligentBee is faster than us. They’ve been on time and within budget every time. They have created an environment that makes employees happy to be working for the company. This certainly shows in IntelligentBee’s productivity and ability to be flexible, quick, and high-quality.”

VP of Support and Business Operations, Communication Platform

SendGrid

“We partner with IntelligentBee to both accelerate development efforts and provide global technical support services to our customers. The development solutions they provide are durable, scalable, and deliver results. The technical support they provide allows us to quickly solve or escalate customer problems and drive customer loyalty. They operate as a seamless extension of our domestic team and always produce results.”

Ken Apple

VP of Support and Business Operations, Sendgrid

Nettbil

“The quality of work is very good. Thanks to IntelligentBee efforts, the data translation process has gone successfully. They are communicative and accurate in providing progress updates. Their team has provided project management smoothly.”

Daniel Drangsholt

CFO, Automotive Dealers

“I have been working with intelligent Bee's team since 2020. The team are so easy to work with and very knowledgeable about different approaches for any app development. They provide a lot of guidance to my team, and made many helpful suggestions and recommendations we weren't even thinking about. I love that they were so passionate about our project and they completed each stage on time. I will continue to work with them.”

Ron R.

Founder and Managing Director

Floca

“When IntelligentBee took over this project, things began to catch up, even though many teams had worked at Floca! Without the help of IntelligentBee, we could not have launched the version we wanted! Thanks for the wonderful team!”

Ionut Patrascoiu

CEO Floca

Carnegie Technologies

“Intelligent Bee has been a really great company to work with. Their development team is staffed with some really excellent technical folks, and we’ve had great success giving them big challenges and watching them come up with good solutions in a reasonable amount of time. We’ve even had them come in to improve the work of other development teams, which they’ve always done with good enthusiasm and great effect. They are also very responsive to our needs, and quick to dive in and help out. I’m very thankful for our partnership with IntelligentBee, and I am happy to have them on the team.”

Nicholas Armstrong

Director of Software at Carnegie Technologies

Afterhills

“IntelligentBee did an excellent job in working with our team and it was quite a surprise for us to see the festival app ready within 4 weeks. They were always on time and responsive to our needs and ideas. Surely we’ll continue to develop and expand the app alongside IntelligentBee.”

Vasile Biber

CTO Afterhills

Tailored Pricing, Maximized Value

Flexible plans designed to meet every budget, size, and business need.

Shared Chats 300

300 interactions*

/month

Email. Chat, Social, Media, Website

English or German

24/7 coverage

Shared Calls 300

2000 interactions*

/month

Calls only

English or German

24/7 coverage

Semi - Dedicated All 2000

2000 interactions*

/month

All channels

English or German

24/7 coverage

1 Dedicated Agent

1 agent

8 hours per day / 5 days per week

All channels

Any language

Custom Dedicated Team

Team composition according to your needs

All channels

All channels

Any language

* 1 Interaction = One email, call or one full conversation in a live chat.

Frequently Asked Questions

What is the experience of your company in outsourced customer support?

Our company has been in the customer support outsourcing industry for over a decade. We've worked with various industries ranging from tech startups to established businesses, providing them with top-notch customer support.

Absolutely, we are equipped with state-of-the-art technology and a well-trained team that can efficiently handle high volumes of customer inquiries.

Our average response time is within an hour. However, we can customize our services based on your specific needs and expectations.

Yes, we can handle multi-channel support. We understand the importance of being present on all platforms where your customers are, so we offer support via email, phone, chat, and social media.

We take data security very seriously. We comply with all relevant data protection regulations and employ robust security measures to protect customer data.

We conduct regular training and quality assurance checks to ensure that our team is always providing the best customer service. We also monitor and evaluate our team's performance regularly.

We measure customer satisfaction through various metrics such as CSAT (Customer Satisfaction Score) or NPS (Net Promoter Score). We also collect customer feedback to continuously improve our services.

Yes, we do provide 24/7 support to ensure that your customers' queries are answered at any time of the day.

Our team supports multiple languages including English, Spanish, French, Italian and German. If you need support in a language that is not in our current list, we can discuss options to accommodate your needs.

Certainly, we can provide several case studies and references from similar companies we've worked with. We believe in transparency and are proud of the work we've done with our clients.

Let's Elevate Your Data Together!