KYC (Know Your Customer) is more than a regulatory checkbox, it’s the foundation of trust, risk prevention, and customer transparency across global operations.
Robust KYC processes protect your business from compliance risks and data breaches, ensuring operational continuity and customer trust even as you scale globally.
Verified customers create transparency and reliability across every interaction. Strong KYC practices turn compliance into a trust-building engine for long-term retention.
Consistent global KYC compliance lets you expand securely into new markets. IntelligentBee streamlines verification so your teams focus on growth, not regulatory complexity.
Our end-to-end KYC outsourcing services help fintech, SaaS, and e-commerce companies verify customers, stay compliant with global regulations, and maintain secure, audit-ready operations.
With our Pay-Per-Interaction model, you only pay for what your customers actually need: one chat, one call, one email. It’s a fully managed, human-first solution powered by AI efficiency and transparent reporting, giving you total cost control, measurable quality, and the flexibility to grow without adding fixed teams.
Starting from 150 interactions*/month
Pilot Project Available
Start with a Pilot Project, validate performance and team fit before committing long-term.
Email / Chat / Phone Calls
Business hours (Mon–Fri)
English
Transparent KPI Reporting
Choose Number of interactions:
Starting from 150 interactions*/month
Pilot Project Available
Start with a Pilot Project, validate performance and team fit before committing long-term.
Email / Chat / Phone Calls / Social Media / App Store Reviews / Back-Office Tasks
up to 24/7 availability
English / Spanish / French /
German / Italian
Additional languages supported
Transparent KPI Reporting
Team Lead & Delivery Manager
Quality Check & Quality Assurance
On-call outside of business hours
Engineering workflows
Choose Number of interactions:
*1 interaction = 1 email or 1 call or 1 full conversation in a live chat
We securely gather customer data and documents, verifying authenticity from the start, setting a compliant foundation for every client relationship.
Our team validates each customer’s identity through document checks, face match, and data matching, ensuring accuracy and preventing fraudulent entries.
We cross-check customer data against watchlists and databases, flagging potential risks early so your business remains protected and compliant.
Verified identities are approved and documented in structured compliance reports, giving your teams audit-ready visibility and measurable assurance.
We keep your KYC data current with periodic reviews, regulatory updates, and re-verifications, maintaining compliance as your business scales.
At IntelligentBee, we blend AI-powered efficiency with human expertise to deliver KYC outsourcing that’s secure, scalable, and built for compliance and growth.
Accelerate onboarding with fast, accurate checks that reduce drop-offs and verification delays.
Build confidence with verified identities and transparent, human-first KYC processes.
Cut handling time and costs with automated workflows and trained compliance agents.
Easily expand your KYC capacity, from Pay-Per-Interaction to full Agent Teams.
Use real KYC data to improve risk management and decision accuracy.
Stay GDPR-compliant under ISO-certified systems that protect sensitive data.
Combine AI automation and human precision to enhance accuracy and adaptability.
Rely on a stable, fully managed KYC operation that grows with your business.
Structured identity verification, document review, exception handling, and trust-related workflows can be outsourced while decision ownership remains with the client.
Agents follow client policies and regulatory requirements to perform manual review, validation, and structured data capture.
No. IntelligentBee does not assume legal, regulatory, or compliance decision ownership.
All verification workflows are executed strictly according to client-defined playbooks and escalation rules.
AI assists agents with pattern detection, queue optimization, and workflow efficiency, while humans remain accountable for decisions.
Pricing is based on completed verification interactions, allowing KYC capacity to scale with demand rather than fixed staffing.
Yes. All verification actions are logged with audit-ready trails and structured outcomes.
Compliance ownership, AML investigations, sanctions screening, regulatory reporting, and final adjudication for high-risk cases are excluded.
It is not suitable if you require compliance ownership, AI-only processing, or ad-hoc verification outside defined playbooks.