KYC verification & compliance outsourcing services for global businesses

Build trust, compliance, and growth with a reliable KYC (Know Your Customer) partner trusted by Tech, SaaS, and E-commerce leaders

KYC verification & compliance outsourcing services

Certified for Security, Quality and Data Integrity

EU GDPR Compliant
ISO 27001
ISO 9001

Need a managed team to handle your full KYC lifecycle?

SendGrid

“We partner with IntelligentBee to both accelerate development efforts and provide global technical support services to our customers. The development solutions they provide are durable, scalable, and deliver results. The technical support they provide allows us to quickly solve or escalate customer problems and drive customer loyalty. They operate as a seamless extension of our domestic team and always produce results.”

Ken Apple

VP of Support and Business Operations, Sendgrid

“I have been working with IntelligentBee's team since 2020. The team are so easy to work with and very knowledgeable about different approaches for any app development. They provide a lot of guidance to my team, and made many helpful suggestions and recommendations we weren't even thinking about. I love that they were so passionate about our project and they completed each stage on time. I will continue to work with them.”

Ron R.

Founder and Managing Director

“As we were looking to expand our support operating window, we had spoken with a few different vendors in locations varying from the North America to Europe. IntelligentBee approached us at the right time where they wanted to understand our business line and operating model to cater to. From the outset, they paid attention, and were able to meet our demands swiftly. Having worked together so far for half a year, they continue to provide the necessary attention, are good at following up, and monitoring the team's progress.”

Michael Tsangaris

Customer Success Manager at Suade

Floca

“When IntelligentBee took over this project, things began to catch up, even though many teams had worked at Floca! Without the help of IntelligentBee, we could not have launched the version we wanted! Thanks for the wonderful team!”

Ionut Patrascoiu

CEO Floca

“They are great. The management team is on top of issues and very communitive. When we need more bodies, they are ready with fresh supply and very efficient.”

Ryan Cable

Manager of Client Success at Bravo Store Systems

API Platform

“IntelligentBee was instrumental in us becoming a 24/7 support shop. Before, we performed as an on-call service that had some engineers work overnight. Now, that’s no longer needed, which is a success story in my book. Their engineers molded into our culture. IntelligentBee’s passionate for their customers, focusing on their experience and maintaining customer satisfaction. They’ve done an excellent job exuding what’s essential for our organization to our customers.”

Cassie Brown

Head of Technical Support, API Platform

Payscore

“Automating income verification requires establishing trust with the applicant immediately. If they have questions, our success and our brand are entirely dependent on answering their questions clearly, accurately, and immediately. The team at IntelligentBee feels like our team. They staff our front line support, respond as if their personal success depended on it, and do so with the thoroughness and excellence that keeps our customers happy, our success metrics off the charts, and our business expanding.”

Stephen Arifin

Founder, CTO of Payscore

http://www.payscore.com

Carnegie Technologies

“IntelligentBee has been a really great company to work with. Their development team is staffed with some really excellent technical folks, and we’ve had great success giving them big challenges and watching them come up with good solutions in a reasonable amount of time. We’ve even had them come in to improve the work of other development teams, which they’ve always done with good enthusiasm and great effect. They are also very responsive to our needs, and quick to dive in and help out. I’m very thankful for our partnership with IntelligentBee, and I am happy to have them on the team.”

Nicholas Armstrong

Director of Software at Carnegie Technologies

“IntelligentBee is faster than us. They’ve been on time and within budget every time. They have created an environment that makes employees happy to be working for the company. This certainly shows in IntelligentBee’s productivity and ability to be flexible, quick, and high-quality.”

VP of Support and Business Operations, Communication Platform

Nettbil

“The quality of work is very good. Thanks to IntelligentBee efforts, the data translation process has gone successfully. They are communicative and accurate in providing progress updates. Their team has provided project management smoothly.”

Daniel Drangsholt

CFO, Automotive Dealers

Afterhills

“IntelligentBee did an excellent job in working with our team and it was quite a surprise for us to see the festival app ready within 4 weeks. They were always on time and responsive to our needs and ideas. Surely we’ll continue to develop and expand the app alongside IntelligentBee.”

Vasile Biber

CTO Afterhills

KYC outsourcing collaboration package.
Transparent, Scalable, Secure

Fintech KYC
Team Package

A managed KYC team specialized in financial data processing and compliance, built for accuracy, scalability, and trust.



Team Setup

Team: 3 agents

Expertise: Financial data processing experts

Channels: Text & video document verification

Coverage: Business Hours (Mon - Fri)

Languages: English




Available Add-Ons
(at additional cost)

Training agents

Quality Check & assurance

Team Lead & Delivery Manager

KPI Reporting & actionable insights

AI Assistant

e-Commerce KYC
Team Package

KYC team specialized in e-commerce identity verification, ensuring secure transactions, compliant operations, and trusted customer onboarding.


Team Setup

Team: 3 agents

Expertise: E-commerce support - orders, returns & account issues across Shopify, WooCommerce, Amazon, Zendesk and Freshdesk.

Channels: ID, Age, Payment, Address verifications

Coverage: Business Hours (Mon - Fri)

Languages: English


Available Add-Ons
(at additional cost)

Training agents

Quality Check & assurance

Team Lead & Delivery Manager

KPI Reporting & actionable insights

AI Assistant

Our 5-Step KYC process that turns compliance into confidence

01

Data collection & onboarding

We securely gather customer data and documents, verifying authenticity from the start, setting a compliant foundation for every client relationship.

02

Identity verification

Our team validates each customer’s identity through document checks, face match, and data matching, ensuring accuracy and preventing fraudulent entries.

03

Risk assessment & screening

We cross-check customer data against watchlists and databases, flagging potential risks early so your business remains protected and compliant.

04

Approval & reporting

Verified identities are approved and documented in structured compliance reports, giving your teams audit-ready visibility and measurable assurance.

05

Ongoing monitoring & updates

We keep your KYC data current with periodic reviews, regulatory updates, and re-verifications, maintaining compliance as your business scales.

Our 5-Step KYC process that turns compliance into confidence

Why companies choose IntelligentBee for KYC Outsourcing

At IntelligentBee, we blend AI-powered efficiency with human expertise to deliver KYC outsourcing that’s secure, scalable, and built for compliance and growth.

zero risk

1. Faster KYC verification

Accelerate onboarding with fast, accurate checks that reduce drop-offs and verification delays.

quality icon

2. Trusted customer verification

Build confidence with verified identities and transparent, human-first KYC processes.

languages cover

3. Efficiency that drives ROI

Cut handling time and costs with automated workflows and trained compliance agents.

languages cover

4. Flexible scalability

Easily expand your KYC capacity, from Pay-Per-Interaction to full Agent Teams.

reduce cost

Actionable compliance insights

Use real KYC data to improve risk management and decision accuracy.

support channel

6. Secure & certified operations

Stay GDPR-compliant under ISO-certified systems that protect sensitive data.

languages cover

7. Continuous improvement

Combine AI automation and human precision to enhance accuracy and adaptability.

support channel

8. Reliable managed partnership

Rely on a stable, fully managed KYC operation that grows with your business.

Frequently Asked Questions

01. How quickly can KYC operations start?

We can deploy a trained KYC team within one week, depending on project scope and verification volume. Smaller setups or pilot projects can start even sooner.

02.Can the KYC verification capacity be scaled?

Yes. Whether you need to handle seasonal spikes or ongoing growth, your KYC capacity can be scaled up or down easily, ensuring consistent quality and compliance.

03. How do you ensure GDPR and data protection compliance?

All KYC operations follow strict GDPR policies and ISO 27001-certified protocols. Customer data is encrypted, stored securely, and accessed only by authorized personnel.

04. What types of KYC checks do you handle?

We cover both individual and business verification, including ID and document validation, database screening, and ongoing regulatory updates for fintech and e-commerce clients.

05. Can we start with a pilot project before scaling?

Yes. Many clients start with a 3-month Pilot Project to evaluate speed, accuracy, and reporting quality before transitioning to a full-time KYC team.

06. What industries or use cases do you support?

Our KYC expertise covers fintech, SaaS, e-commerce, and other regulated industries requiring identity, document, or business verification at scale.

07. Are KYC agents trained for compliance accuracy?

Yes. All agents receive in-depth compliance training and quality monitoring to ensure 100% verification accuracy and audit-readiness.

Start your secure, compliant KYC operations with a trusted human-first partner